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Everything your front desk does, on WhatsApp.
Answers, bookings, reminders, bills and handovers. Hayyak does them the same careful way every time, and your team sees everything.
An answer in seconds, from your own information
Hayyak reads your price list, hours, areas and policies, and answers like your best receptionist would.
- Arabic and English, and it follows the customer if they switch
- Buttons and lists so customers tap instead of typing
- Never invents prices, discounts or promises
Real bookings in the times you have free
Set your hours, how many bookings each slot takes and your closed days. Hayyak only offers what is really available.
- Customers move or cancel their own booking
- Location pins work out the area and delivery fee
- New bookings appear for your team at once
Your team takes over in one tap
When a customer asks for a person, complains or wants a special price, Hayyak tells them someone will follow up and alerts your staff group.
- Reply from your group chat, the customer sees it on WhatsApp
- The assistant pauses while your team is talking
- Hand the chat back with one button
Follow-ups that bring customers back
Reminders before appointments, review requests after the visit, and one gentle message to chats that went quiet, all within WhatsApp's rules.
- Fewer no-shows with timely reminders
- Happy customers sent to your Google reviews
- Itemised bills with a pay button
Features
Built for how the Gulf does business
Arabic and English
Gulf-friendly Arabic and clear English, in the customer's own language.
Voice notes
Customers can speak instead of typing. Hayyak listens and replies.
Real availability
Slots, capacity and holidays, so nothing is double-booked.
Areas and fees
A shared location gives the area and the right delivery charge.
Bills and pay links
Itemised bills in your currency with a button to pay.
Always a reply
If the AI ever fails, the customer still gets a polite answer and your team is told.
Your data stays yours
Customer chats are used only to run your front desk. We never sell them or use them for ads, and only your team and our support staff can see them.
Works with your ads
Customers who tap “Send message” on your Instagram or Facebook ads get an answer straight away, and Hayyak knows which ad they came from. Leads from Facebook and Instagram lead forms get a WhatsApp welcome within seconds.
Owner dashboard
See every chat, order and customer
A simple dashboard in Arabic and English. Change prices, hours and messages, and Hayyak uses them from the next message.
- Orders with one-tap status changes that message the customer
- Schedule, customers and response times
- Business setup: services, prices, areas, rules and FAQ
#1042Haircut · Tomorrow 5:30 PMNew#1041Laundry pickup · Al SaddPicked up#1039Car wash · JumeirahReadyNever miss another WhatsApp customer.
Book a 20-minute demo. We'll show Hayyak answering with your own prices, in Arabic and English.